Kinki Studios sales and post-sale service are excellent. (M1 - Integrated Amplifier)
My friend - He raised his eyebrows and said I’m not missing anything from my set up, this sounds great.
I read several glowing reviews on the EX-M1 . Buying online can be a little unnerving.
I emailed Alvin and he was great and answered all my questions. I pulled the trigger and have absolutely no regrets. I’ll spare trying to use all of the audiophile terms, but after a couple hundred hours of break in you are rewarded with excellent sound and power. This amp makes my Alta Audio Alecs sing.
I took the EX-M1 over to a friends that has a $10,000 plus pre-amp and power amp combo and he was very impressed with it. He raised his eyebrows and said I’m not missing anything from my set up, this sounds great.
After a year of use I recently experienced a power surge that blew some fuses. I emailed Ken to ask about the fuse locations in the amp and he promptly sent me detailed pictures and the fuse specs so I could replace them.
In short, the glowing reviews are bang on. This amp competes with those that are well beyond its price point. Kinki Studios sales and post-sale service are excellent.
Credit: Greg.B @US
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Unfortunately after sales service at Kinki Studio leaves a lot to be desired. My EX-M1+ amp, only a few months old, developed nasty distortion on every channel. All Kinki has done is to blame it on my cables. I have checked my cables on two other systems and they are in perfect condition. Kinki refuses to swap out the amp. For that reason I have to recommend you avoid Kinki Studio products at least for now.